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Managing ClientsSession History

Session History

Track every session for each client. View what they’ve done, add notes, and monitor their training consistency.

Viewing Session History

  1. Open a client’s profile
  2. Click the Sessions or History tab
  3. See all their past and upcoming sessions

What’s Tracked

For each session, you can see:

FieldDescription
Date & TimeWhen the session occurred
Session TypeType of training (PT, group, online, etc.)
StatusCompleted, Cancelled, No-Show
DurationLength of the session
NotesAny notes you added
PaymentHow it was paid (package credit, individual)

Session Statuses

StatusMeaning
ConfirmedScheduled and upcoming
CompletedSession took place
CancelledCancelled before session
No-ShowClient didn’t attend

Filtering History

Use filters to find specific sessions:

  • Date Range - Select specific period
  • Session Type - Filter by type of training
  • Status - Show only completed, cancelled, etc.

Adding Session Notes

After each session, add notes while they’re fresh:

  1. Open the completed session
  2. Click Add Notes or the notes icon
  3. Record relevant information
  4. Save

What to include in notes:

  • Exercises performed
  • Progress or improvements
  • Areas to work on
  • Client feedback
  • Anything to remember for next session

Note Examples

Good notes:

“Squats improved to 60kg x 8. Still working on depth. Hamstrings were tight - added extra stretching. Client mentioned shoulder discomfort during overhead press - will modify next session.”

Too brief:

“Good session”

Tracking Progress

Use session history to monitor:

Consistency

  • How often do they train?
  • Any gaps in attendance?
  • Pattern of cancellations?

Progress

  • Look at notes over time
  • See how weights/reps have improved
  • Track achievement of goals

Engagement

  • Are they booking regularly?
  • Do they cancel often?
  • Are no-shows increasing?

Session Statistics

Each client profile shows summary stats:

StatDescription
Total SessionsAll-time completed sessions
This MonthSessions completed this month
Completion RatePercentage completed vs cancelled
Average per MonthTypical training frequency

Exporting History

Need to share session history?

  1. Open the client’s session history
  2. Click Export or Download
  3. Choose format (PDF or CSV)
  4. Download the file

Common uses:

  • Sharing with other healthcare providers
  • Client record requests
  • Insurance documentation

Session Plans

If you use the session planning feature:

  • Each session can have an attached workout plan
  • Plans show up in the session history
  • You can see what was programmed vs completed
  • Notes can capture any deviations

Learn more about session planning.

Linking to Packages

Session history shows how sessions were paid:

Payment TypeDescription
Package CreditDeducted from a session package
Individual PaymentPaid for separately
ComplimentaryNo charge (trial, makeup, etc.)

This helps you track package usage over time.

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