Bookings & Sessions
Manage all client appointments, create session types, set your availability, and plan workouts.
How Booking Works
Client Visits Your Site
They browse your services and decide to book.
They Choose a Session Type
They select from the sessions you’ve created (PT, group class, etc.).
They Pick a Time
They see your available slots based on your operating hours.
They Complete Booking
They enter details and pay (if required).
You Get Notified
You receive a notification about the new booking.
What You’ll Learn
Booking Statuses
| Status | Meaning | Action |
|---|---|---|
| Confirmed | Booking is scheduled | Show up and train! |
| Pending | Awaiting confirmation or payment | Review and confirm |
| Completed | Session has happened | Add notes if needed |
| Cancelled | Booking was cancelled | Check refund status |
| No-Show | Client didn’t attend | Mark and follow up |
Quick Access
From your dashboard:
- Today’s Sessions - See what’s coming up
- Calendar View - See your week/month at a glance
- Pending - Bookings that need attention
Key Features
Session Types
Create different types of sessions:
- 1-on-1 Personal Training
- Small Group Sessions
- Online/Virtual Training
- Consultations
Operating Hours
Control when clients can book:
- Set your weekly schedule
- Add time blocks
- Handle public holidays
Cancellation Policies
Protect your time:
- Set cancellation windows
- Configure refund rules
- Handle no-shows
Session Planning
Prepare for each session:
- Create workout plans
- Use AI-assisted planning
- Track what was done
Best Practices
Start each day by:
- Reviewing today’s schedule
- Checking for any new bookings
- Reviewing client notes for upcoming sessions
Stay Organised
- Mark sessions complete after they happen
- Add notes while they’re fresh
- Review tomorrow’s schedule at end of day
Handle Cancellations Promptly
- Process cancellations quickly
- Communicate clearly with clients
- Keep your calendar accurate
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